Sometimes youll get that error message if you try to upload the tickets when you do the listing. I tried both the adobe acrobat pdf printer and microsoft to pdf choice. When uploading a pdf the website says the file is not a. Once you click on the sale, you will be brought to the sale details page. How to make my hard copy concert tickets to pdf for stubhub. The program goes through all the steps to naming the file and save location but no pdf is actually created.
If a pdf fails to upload, the upload operation continues to fulfill the remainder of the ticket order but it reports an error in the response payload. It says the imm5710 form is not valid and the version is no longer accepted. Anyway i never received tickets and stubhub said i did so no money back and. Pdf form fields load vertically aka appear rotated 180 when uploading a form field pdf and choosing applyassign, all fields converted to docusign fields appear vertical as if they have all been rotated by the system. Thinking that all was fine and good, a couple of days ago i was hit with several charges on my credit card from stubhub. Buy sports, concert and theatre tickets on stubhub. A fully online and mobile company, stubhub focuses on technology and innovation to create the best experiences. Check the box confirming that you have tickets in hand and that you are ready to send them now. We dont accept pdfs made from scans, photos, or paper ticket copies.
The best stubhub phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a stubhub rep, reminders when the call center opens, tips and. Our developer tools enable you to access our event data, manage your inventory and more. How do you electronically upload concert tickets onto stubhub. A pdf is a type of file commonly used for etickets. Issues uploading pdf tickets to a stubhub listing or sale. I assume so, cos apple and linux have their own inbuilt methods of printing pdfs. We defend a fans right to resell tickets on stubhub or anywhere else. When listing your electronic tickets for sale, you need only to upload the pdf provided by ticketmaster to your stubhub order.
Issues uploading documents common errors, causes, and solutions. Predeliver mobile this api allows an authenticated seller to predeliver mobile listings, so that they are displayed as instantly downloadable to buyers on stubhub. When stubhub will only allow you to enter a barcode and not upload the pdf, this is because they are partnered with the event. Can i use instant download tickets from stubhub if i use.
If none of these resolve it, please send me or any community moderator a private message so we can look into this further. Stubhub is an ebay company that began selling and reselling event tickets in 2000. Managing your listings adding filters to search your listings in my account you can change your seller account interface to add a search and filter feature to the listings section of your account information. Below is a howto guide for printing a problematic pdf to a new pdf. If you have pdf tickets, but you dont want them to be an instant download, you can always choose the option to upload the tickets when they sell. They sold in just a day and for more than what i had listed them on other places. I tried both the adobe acrobat pdf printer and microsoft to pdf choice that windows 10 installed. You can upload a single pdf file or multiple pdf files. The second subpart references the pdf file object for each ticket that is uploaded to the listing. From the description it looks like there the upload speed of your internet could be quite slow. Fulfilled indicates that the file was successfully attached to the listing. If issue occurs again, try getting in touch with your internet service provider as this could not be an issue with the app office lens.
Next, click the blue link to upload an eticket file. Pdf you list tickets with pdf as the delivery option without uploading the pdf files listings stay up on the site until 48 hours prior to the game buyer orders tickets. Doing so will allow you to browse your computer for the pdf file. We purchased 3 tickets to the harlem globe trotters for my sons bday it was on his birthday day kinda special thing payed 270 for tickets and havent heard anything about event except postponed i dont need the tickets now and how do u sell tickets that r expired and cancelled makes no sense to me and well my kids the only one disappointed cause our moneys. Are you seeing one of the following errors with your upload. Hey guys i am facing an issue while applying for my bowp online.
Apr 15, 20 when listing your electronic tickets for sale, you need only to upload the pdf provided by ticketmaster to your stubhub order. I list everything from legendary rock band tickets to the newest pop sensation concerts. When uploading a pdf the website says the file is not a pdf. Damaged registry files, malware, viruses, and corrupted data can result in file upload issues. So i recently bought concert tickets but cannot go anymore unfortunately. The name of the pdf file for each ticket in the listing. As for needing to print pdfs of replacement tickets, ive had pdfs just on my phone, and while theyve not scanned. For error details, see the predelivery pdf specific reason codes table below. Stack overflow for teams is a private, secure spot for you and your coworkers to find and share information. Buy sports, concert and theater tickets on stubhub. I found some tickets in our price range and decent seating area on but everytime i try. Delivery information is provided within your purchase confirmation email, on your order in my account, or on the event page.
Pdffile upload errors and issues stubhub community. If you need to save your original tickets from ticketmaster or livenation, youll need to save the pdf files to your computer so that you can upload them on stubhub. We will be happy to look into your order, and reach out to your buyer on your behalf to request they accept fedex delivery for the tickets. Mar 26, 20 please help me resolve this issue quickly. They needed this info in case the deal to sell my tickets did not work and they would have to refund the buyer of my tickets or charge me a screwup fee. Cant sell my tickets because of error stubhub community. I sold tickets months ago via a pdf upload through the stubhub desktop version. Stubhub will also pay you any additional costs or inconvenience you had to endure. For a single pdf file, the file size limit for uploading is 1 mb. I would like to know the size of the documents that you are trying to upload into the pdf. I have adobe acrobat xi and have pdf as a printer choice. Unfortunately, at this point in time we do not have the same kind of partnership with concert venues to provide the barcode integration youve referred to here. An undisclosed number of resellers on the web site have been forced to reenter hundreds of pdf ticket orders, after a. Stubhub ticket processing gives error new york city.
Direct deposit bank info is wrong removing or updating direct deposit details uploading pdf tickets to a stubhub. No, the screenshot would probably not contain all the details or be horribly pixelated. If you get an error message while uploading your pdf files, please check. If you havent received your tickets two days 48 hours. For most events on stubhub, youll deliver tickets to buyers electronically by. Your tickets must be original pdf files or have been saved as pdfs from html. It is excellent if you include the email and zip code on your account so we can be as efficient as possible for you, thanks. The additional 20gb of space with the office 36520 account was a winning decision maker to switch from dropbox, but if i cant use it, i dont see the point in having it. Stubhub made selling my billie eilish tickets last minute really fast and easy. Sep 23, 2015 i would like to know the size of the documents that you are trying to upload into the pdf. Issues uploading documents common errors, causes and.
If none of these resolve it, please send me or any community. Oct 27, 20 so i recently bought concert tickets but cannot go anymore unfortunately. This api allows the user to upload multiple files at one. When you list pdf tickets on stubhub, it means you have the original, electronic. Image and swf upload both work perfectly, but when i try to upload pdf or doc files, i get an invalid file type error. Hello, im trying to purchase some knicks tickets for when we are in nyc in feb. It only says there was a problem, please try again. To upload pdf etickets into a sale, sign into your vivid seats account and navigate to the listing manager using the links on the left side of your my account. I would suggest doing the listing without uploading. How do i get a pdf file of my tickets since i believe i cannot scan them myself. If you listed and sold your tickets as ticketmaster verified delivery, you should have. These errors are often caused by improper maintenance of your system. Pdf is in landscape mode or appears to be in portrait mode but its pages actually have rotation properties.
The file you are attempting to upload exceeds 5mb here are t. To upload pdf files, your tickets must have originated as pdf files or been converted directly from html format. Tap into the worlds largest ticket marketplace and build amazing apps and experiences. Stubhub offers rebate to resellers to make up for pdf. How to resolve a document upload error by printing the. If not fixed, this may lead to severe computer problems. All tickets purchased in the one order transaction are combined into one pdf file, however there are multiple platforms. Buy and sell sports tickets, concert tickets, theater tickets and broadway tickets on stubhub. Yes, you can sell your ticket by entering the barcode number located under the barcode symbol on the pdf ticket.
You return to to confirm the order and upload the pdf files you drop off tickets at one of our lms locations you can drop your tickets off at any timelms. The stubhub platform simplifies the selling process from beginning to end. Each pdf file is a ticket that contains complete information about the section, row, seat, and the type of the ticket. Stubhub offers rebate to resellers to make up for pdf ticket. I moved your post to this thread, as it contains troubleshooting steps for upload errors like the one youre seeing. Problem to upload imm5257 online canada immigration forum. Unfortunately, at this point in time we do not have the. This api allows an authenticated seller to upload the pdf files to a listing, so that the it is displayed as. I assume so, cos apple and linux have their own inbuilt methods of. We purchased 3 tickets to the harlem globe trotters for my sons bday it was on his birthday day kinda special thing payed 270 for tickets and havent heard.
They offer sellers listing software which lists tickets on both stubhub and vivid simultaneously and then. Any knowledge on how to find andor upload a pdf file for my season tickets to stubhub. Predeliver pdf this api allows an authenticated seller to upload the pdf files to a listing, so that the it is displayed as instantly downloadable to buyers on stubhub. Stubhub, the nations leading secondary ticket marketplace, is issuing rebates to resellers who have been inconvenienced by a site glitch that requires the reentering of pdf ticket order information. As for needing to print pdfs of replacement tickets, ive had pdfs just on my phone, and while theyve not scanned them at the gate, if you hand your phone to the box office, ive had them reprint tickets direct from a pdf on my phone before. Once you have the pdf in your email, stubhub will allow you to upload the pdf file that the team created for these tickets. Apr 19, 2011 a short instructional video that gives you more information on uploading etickets onto. Adobe document cloud acrobat dc, now on windows 10. In most cases, if the system is having trouble reading the file you are uploading, that could mean either the pdf is locked or not in a pdf format.
The additional 20gb of space with the office 36520 account was a winning decision maker to switch from dropbox, but if i cant use. Otherwise, youll get an invalid access token error. The api tries to upload as many pdfs that are associated with the ticket order. Visit ticketmaster and using the search box on the homepage, search for your game. The office upload center continually returns the error. If the above information does not resolve your issue, please consider creating a new thread. When you list your tickets, you can let us know if youd like to deliver them electronically by uploading your pdf files. I dont really understand the process since ive never sold anything on stubhub.
I am also getting an error when trying to upload my tickets. Depending on the event, youll do that either by uploading pdf files, or for our partnered. For up to 10 pdf files, the total file size limit must not exceed 10 mb. If the above information does not resolve your issue, please consider creating a new thread containing the specific details of your issue. Apparently you cannot create your own pdf from scan. They send your barcodes to venue and the venue issues new barcodes to the buyer. Doublecheck that your file doesnt contain a scanned or photographed image of your paper ticket and try again. I recently started having problems with printing pdf from the edge browser. Buy and sell sports tickets, concert tickets, theatre tickets and broadway tickets on stubhub. Use this api to upload a pdf file for each ticket in a customer order. If you cant upload a pdf to your stubhub listing or sale.
You can upload a pdf file while listing, after creating the listing, or once the tickets sell. Often times it is the same seats on vivid that you see on stubhub. Predelivering pdf for a ticket with seat numbers the following sample code in this request contains these headers. Fulfill a listing pdf upload stubhub developer portal. Solved i am in the process of setting up a stubhub. When i attempted to upload the pdf of the tickets the stubhub website would not allow it saying the pdf file was too large. This process flattens and regenerates the file to fix common causes of upload issues. You cant create your own pdf files from scans, photos, or copies. Visit ticketmaster and using the search box on the.